NOCN COURSE OUTLINE

NOCN Level 2 Award in Security Guarding

Part 1

Role and responsibilities of security officers
Customer care and social skills
Equality and Diversity
Patrol
Access Control
Searching
Security and Emergency Systems
Fire Awareness
Health and safety
The Law (Civil and Criminal)
Emergencies
Communication and reporting

Part 2

Avoiding Conflict
Diffusing Conflict
Resolving Conflict
Learning from Conflict

NOCN Level 2 Award in Door Supervision

 Part 1

Introduction, rules and responsibilities
Behavioral Standards
Equal Opportunities
Civil and Criminal Law
Arrest
Licensing Law
Searching
Health and Safety at Work
Drug Awareness
Recording Incidents and Crime Scene Preservation
Emergency Procedures